2. Creating Your edX Account

This topic introduces the edx.org and edX Edge web sites, and describes how to create an account on edx.org so that you can begin to take courses.

2.1. Introducing edx.org and edX Edge

EdX hosts courses on the edx.org and edX Edge websites.

  • The edx.org website has massive open online courses (MOOCs) that are designed and led by edX partner organizations. This website lists all available courses publicly, and learners from around the world can find and enroll in these courses. When we refer to “edX” accounts and courses we are referring to accounts and courses on edx.org.
  • EdX Edge has small private online courses (SPOCs), which are usually created for use on campus or within an organization. These courses often have limited enrollment and are not listed publicly. To enroll in a course on Edge, you must receive an email message with an invitation to enroll and the course URL from the course team. You do not need to create an account on Edge unless you have received an invitation to enroll in an Edge course. Courses on Edge do not offer certificates.

Note

While edX hosts both of these websites, the user accounts for edx.org and edX Edge are separate. If you take courses on both sites, you must create a separate account for each site.

2.2. Creating and Activating an Account

You can create an account for edX or edX Edge in several different ways.

  • Use an existing social media account, such as Facebook, Google, or Microsoft. You can also link or unlink a social media account with an edX account any time after you have created the account.
  • Create a new edX or edX Edge account.
  • For edX Edge only, if your organization provides linked accounts, you can use your account with that organization to create an edX Edge account.

After you create an account on the edX.org or edX Edge website, or from the edX mobile app (for edX.org accounts only), you must activate your account by following a link in an email message that you receive after your account is created.

2.2.1. Create an Account

To create an edX or edX Edge account, follow these steps.

Note

The username that you choose when you create an account cannot be changed. EdX recommends that you select your username carefully, because it represents you on edX or on edX Edge and identifies you to course team members and other learners.

Your full name appears on any certificates that you earn. You can change your full name at any time.

  1. Go to the edX or edX Edge registration page.

  2. (Optional) To link your external social media or organization account to the edX account that you are creating, select the external account that you want, and follow the steps on the page that opens. After you follow the steps on that page, you return to the edx.org or edX Edge registration page.

  3. On the registration page, enter the required information for your new account. Fields that are marked with an asterisk (*) are required. On Edge, if you linked your account to an organization account, some of this information might be provided for you.

    Note

    Choose your username carefully, as you cannot change your username after your account has been created.

    Your full name appears on any certificates that you earn. You can change your full name at any time.

  4. Verify that your email address is correct. EdX sends the email message that you use to activate your account to this address.

  5. (Optional) Enter additional information, such as your date of birth. This information can help course teams better understand their learners and improve their courses.

  6. Accept the edX terms of service and honor code.

  7. Select Create your account.

When you create your account, edX sends an account activation email message to the email address that you provided. This message contains instructions for activating your account. You must use this email message to activate your account before you start taking any courses.

If you linked your edX Edge account to an organization account, your account might be activated and you might be enrolled in your course automatically. If that is true, you will go directly to your dashboard, where your course will be visible.

2.2.2. Activate Your Account

Note

If you sign out of your edX or edX Edge account after you first create an account, you must activate your account before you can sign in again.

To activate your account, you use the email message that you receive from edX when you create your account.

  1. In your email client, locate the account activation message from edX. If you do not see this message, your email client may have categorized the message as spam.
  2. Follow the instructions in the activation email message to activate your account.

After you activate your account, your browser automatically opens to an “Activation Complete” page that contains a link to your dashboard.

After you create and activate your account, if you want to modify your account information, reset your password, or link or unlink accounts, go to the Account Settings page.

2.2.3. Deactivate Your Account

To deactivate your account, you unenroll from all of your courses. You can reactivate your account at any time by enrolling in a new course.

2.3. Solving a Sign In Problem

To sign in to edx.org, go to https://courses.edx.org/login. If you receive an error message or encounter another problem when you try to sign in, try these troubleshooting techniques for solving sign in problems.

2.3.1. What if I get an “email or password incorrect” message?

If you get this message when you try to sign in, try these solutions.

  • Verify that the email address you entered on the sign-in page is the same as the one that you registered for an edX account.
  • Verify that you completed the account registration process for edx.org: use the same email address to create an account a second time.
    • If the account exists, a message indicates that you entered a duplicate email address.
    • If an account with that email address does not exist, you can use the account that you create to enroll and access courses.
  • Change your password: under the Password field select Forgot Password. You receive an email message with a link to follow to reset your password.

2.3.2. What if I get another error message?

If you get another error message, check your browser for these obstacles to successful sign in.

  • Verify that you are using a supported browser, such as the latest version of Firefox or Chrome. For more information about the browsers that you can use to access edx.org, see edX Browser Support.
  • Verify that you have cookies and JavaScript enabled for your browser.
  • Clear your browser’s cache, and then reload the sign in page and try again.

2.3.3. What if I forgot my password?

On the sign-in page, under the Password field you can select Forgot Password. You receive an email message with a link to follow to reset your password.

If you are already signed in, you can reset your password on the Account Settings page.

2.3.4. What if I did not receive an email message from edX?

To activate an account that you register, or to reset your password, you follow a link that edX sends to you in an email message. A number of issues can prevent the message from reaching you successfully.

  • An automated filter could have identified the message as junk or spam.
  • Your email provider could have blocked the message.
  • There could have been an error in the email address that you provided.
  • You account registration could have failed due to a connection error or other unexpected problem.

EdX only sends email messages to the email addresses for registered accounts. If you do not receive an email message that you expect, check for these common problems.

2.4. Learning About Learning Online

If you are new to online learning or massive, open, online courses (MOOCs), you might want to take the edX Demo course. EdX provides this demonstration course to give you a way to explore and learn how to take an edX course. Read about learning in a MOOC.

2.5. Change the Language of the edX.org Site

You can choose the language that you want the edx.org site to use during your visits. The language setting changes the appearance of menu options, button labels, and other elements of the site’s user interface, but it does not apply to course content.

You can change the language of the site either in your Account settings or from the language dropdown menu in the footer of each page.

Use the dropdown menu in the footer of every page to select a language for the site. The choice you make here also changes the language selected in your Account settings.

Note

The language choices that are available on a particular page reflect the languages that are supported on that page.

For example, on the www.edx.org catalog pages where you search for courses and programs, fewer languages are available in the language selector dropdown list than on your dashboard and course pages. If you choose a language that is not supported on the course and program search pages, those pages are displayed in English.

For more information, see Change the Language for the Site.

2.6. A Note about Time Zones

The dates and times that new materials are released, and when homework assignments and exams are due, are shown throughout your course.

In your account settings, you can select your local time zone so that any course dates and times are displayed in your local time.

Important

If you do not select a time zone in your account settings, edX lists dates and times on your dashboard, in the body of the course, and on your Progress page in the time zone that your browser settings specify. Other times and dates appear in Coordinated Universal Time (UTC). Dates and times that use your browser time zone are in military time and are followed by a time zone indicator: for example, 17:00 Sept 16, 2018 IOT. Dates and times in UTC do not have a time zone indicator.

To convert UTC time to your local time, you can use any time zone converter that you want, including one of the following time zone converters.