13. If You Use the edX Mobile App

This topic answers questions about how you can use the edX mobile app on an Android smartphone or an iPhone to take edX courses.

13.1. Overview of the edX Mobile App

The edX mobile app is a companion to the edx.org website.

You can use the app to do the following things.

  • Register and create an account
  • Find and enroll in courses
  • Complete most course assignments
  • Watch course videos
  • Read course handouts and announcements
  • Participate in course discussions
  • Download course videos for watching when you do not have an internet connection

Note

EdX recommends that you complete all graded assignments in a web browser on a computer. If your course includes timed exams or proctored exams, you cannot take them using the mobile app.

13.2. General Questions

13.2.1. How do I get the mobile app?

The Android app is available in the Google Play Store. The iPhone app is available in the Apple App Store.

13.2.2. How much does the app cost?

The app is free. You do not have to pay or buy anything to download or use it.

13.2.3. What platforms does the app run on?

Right now, the edX mobile app is available for Android smartphones and iPhones. For the iPhone app, your device must be running iOS 7 or later.

EdX plans to make the app available on Android tablets and iPads in the future.

13.2.4. How can I send questions or comments to edX?

EdX is glad to receive your feedback on the mobile app. On the My Courses page, select the menu in the upper left corner, and then select Submit Feedback.

13.3. Getting Started

13.3.1. Do I need an edX account?

You need to have an edX account before you can enroll in courses. On the Android version of the mobile app, you can browse courses and view course details without an edX account and without logging in.

You can register for an edX account in the edX mobile app, or use a browser to go to the edx.org website. When you create your account, you need to be connected to the internet. For more information, see Creating Your edX Account.

13.3.2. How do I create an edX account?

Select Register in the edX mobile app. You can create an edX account using your email address or a linked social media account.

When you create an account, you are asked for the following information.

  • Your full name. This name is used on certificates that you earn.

    If you share a full profile, your full name is shown on your profile page on edx.org. For details, see Adding Profile Information.

  • The username that will identify you to course teams and to other learners.

  • A password.

  • The country or region that you live in.

Note

When you register an account, you specify a username that will represent you on edX. Your username is used to identify you to course team members and other learners. You cannot change your public username after you register. EdX recommends that you select your username carefully.

13.3.3. How do I create or edit my user profile?

After you have created and activated your edX account, you can edit your user profile. Your edX profile allows you to share information about yourself with the edX community. Course teams and other learners in your courses can view your profile when they select your linked username in forums. You can share either a limited profile or a full profile.

Note

You can change certain profile settings in the edX mobile app, but be aware that the profile page on edx.org shows more information than the profile in the mobile app shows.

You must specify your birth year before you can share a full profile. If you are under 13 years of age, you cannot share a full profile or add a profile picture.

For more information about creating or editing your edX profile, see Adding Profile Information.

13.3.4. How do I find courses to take?

All of the courses on edx.org are available on the edX mobile app. However, depending on the type of problems used in the course, you might not be able to complete all the course assignments or exams using the app.

On Android devices, you do not need to have an edX account or be logged in to browse courses. Select Discover Courses in the edX mobile app.

On both Android and iOS devices, if you have an edX account and are logged in to the mobile app, select Find Courses in the menu to access the list of available courses.

When you find a course that interests you, select the course to view its About page. The About page includes course details such as the course start date, the length of the course and effort required, whether a certificate is offered, the language that the course is taught in, and so on. Many About pages include a informational video about the course.

For more information about edX courses and course availability, see About edX Courses.

13.3.5. How do I enroll in a course?

To enroll in a course, select Enroll Now from its About page. You are enrolled in the audit track for a course. If the course includes a verified track and the upgrade deadline for the course has not passed, you can upgrade to the verified track to earn a certificate.

For more information about enrolling and about course tracks, see Enrolling in edX Courses or Programs and What Enrollment Tracks Does a Course Offer?.

13.3.6. How do I unenroll from a course?

To unenroll from a course, use a web browser to go to your dashboard on the edx.org website. Follow the directions in Unenroll from a Course.

13.3.7. How do I upgrade to the verified track?

The edX app does not yet support payment options such as upgrading to the verified track for a course. To upgrade to the verified track for a course, sign in to edx.org and complete the payment on the website.

Note

Courses for which you can earn verified certificates often require exams such as timed or proctored exams. While you can complete most of the course using the edX app, you cannot take these types of special exams using the app.

13.3.8. How do I pursue a program?

The edX app does not yet support upgrading to the verified track for all the courses in a program. To pay for upgrades to the verified track in a program, sign in to edx.org and complete the payment on the website. In the mobile app, the courses in your program are listed in My Courses.

13.4. Course Questions

13.4.1. How do I take a course using the mobile app?

After you enroll in a course, you find it listed under My Courses in the main menu.

Open a course to access the main course screen.

The main course menu on the mobile app, showing the Course, Videos, Discussions, Handouts, Announcement, and Important Dates sections.

Some courses might not have all of these options.

  • Course - Access course content including videos, organized based on the course outline.
  • Videos - Download or stream course videos, organized by course sections.
  • Discussion - Read and make posts in course discussions.
  • Handouts - Access any documents shared by the course team, such as the course syllabus or special reading material.
  • Announcements - Read a welcome message or course update messages from the course team.
  • Important Dates - View a summary of important course dates, including assignment and exam due dates.

13.4.2. Can I take a course entirely on my mobile device?

The answer depends on the types of problems that are used in the course you are taking. If a course contains mobile friendly problem types, you can complete those types of problems using the mobile app. For a list of the types of problems you can complete using the mobile app, see What types of problems can I complete in the mobile app? You cannot take timed exams or proctored exams using the mobile app.

You can watch course videos on the mobile app, and can also download videos to your mobile device for watching when you do not have an internet connection. When you have an internet connection, you can also read course announcements, participate in course discussions, and complete the mobile friendly problems in your assignments.

Note

EdX recommends that you complete all of your graded assignments in a web browser on a computer. If your course includes timed exams or proctored exams, you cannot take them using the mobile app.

13.4.3. What types of problems can I complete in the mobile app?

You can use the edX mobile app to complete most of the problems in your assignments. EdX courses can use a variety of problem types, and some courses might include problem types that cannot be completed in the mobile app.

For example, you can use the edX app to answer multiple choice questions, but you cannot use it to draw molecules or design circuits. To complete problems that require complex actions, you must use a web browser.

Note

EdX recommends that you complete all of your graded assignments in a web browser on a computer. If your course includes timed exams or proctored exams, you cannot take them using the mobile app.

In the edX mobile app, you can complete problems that you answer in one of these ways.

  • Checkbox selection
  • Drag and drop selection
  • Dropdown list selection
  • Multiple choice selection
  • Math expression input
  • Numerical input
  • Text input

13.4.4. How do I post questions on the discussion board?

You can read and contribute to course discussions using the edX app whenever you have an internet connection. In your course, select Discussion.

At the top level of course discussions, you see categories of posts created by course staff, usually organized based on course structure. Within each category, you see lists of posts by learners. Each post has indicators to show the number of comments and responses the post has received. The number of unread comments for a post is shown until you have viewed a post.

The Topics view in course discussions on the mobile app. The Posts view in course discussions on the mobile app.

When you view individual posts, you can add a comment or a response, or upvote a post. Posts by community TAs or course staff have a role indicator next to their username.

For more information about course discussions, see Participating in Course Discussions.

13.5. Video Questions

13.5.1. How much data do the videos in this app use?

Course videos are optimized for mobile playback, but watching or downloading any video can result in heavy data use. EdX recommends using a Wi-Fi connection if you intend to watch or download a lot of videos. The edX mobile apps have a Download only on Wi-Fi setting that is enabled by default to help you avoid using your cellular network accidentally.

13.5.2. How do I download videos?

To download videos, you must be connected to the internet. After you download a video, you can watch it at any time.

  1. In your course, navigate to the video or to the section of the course that contains the video you want to download. You can find videos in the course outline under Course, or find all the videos in the course under Videos.

  2. Select the download icon for an individual video to download a single video, or the download icon for a subsection to download all the videos in that subsection.

    In a subsection, the number to the right of a subsection name indicates the number of videos in that subsection.

    A list of subsections that contain videos, with one subsection selected and showing the number 4 next to the download icon. A list of videos in a subsection, showing the download icon for a single video.

    When a video completes downloading the download icon changes to a check mark.

13.5.3. How do I change my download settings?

By default, the edX app is set so that it only downloads content, including videos, if you are on a Wi-Fi network. If you change this setting, you might exceed the data allowance for your cellular plan.

  1. On the My Courses page, select the menu in the upper left corner.

    Mobile "My Courses" page with an arrow pointing to the menu in the upper left corner.
  2. Select My Settings.

  3. Change the Wi-Fi only download setting.

13.5.4. How can I make the video full screen?

Rotate your phone until the video changes to landscape mode, or select “full screen” in the bottom right corner of the video player.

Video with "full screen" icon circled.

13.5.5. Can I speed up the videos?

Only the iOS version of the edX app supports changing the video playing speed. While a video plays, select Settings (the “gear” icon) at the lower right of the video player, and then select Video Speed.

On the Android version of the app, you cannot change the video playing speed.

13.5.6. How do I delete downloaded videos?

You can delete downloaded videos one by one or, if you have downloaded all the videos in a course subsection, you can delete all of a subsection’s videos at once.

  1. In your course, navigate to the downloaded video or to the subsection containing the videos you want to delete.

    You can only delete all the videos in a subsection if a checkmark icon appears for the subsection, indicating that you have downloaded all of the videos in that subsection.

  2. Long press a downloaded video or a subsection of downloaded videos.

    The screen title changes to Delete Videos, and a trash can icon appears in the header bar.

    On the Delete Videos page, a list of subsections that contain videos, with one subsection selected and showing the number 4 next to checkmark icon, and a trash can icon available in the header bar.
  3. Select the trash can icon to delete the selected video or videos.

13.6. Troubleshooting

13.6.1. I see “This video is not available” when I try to watch a video. What can I do?

If you have problems viewing videos, make sure that you have an internet connection and then try to view or download the video again.

If problems persist, let us know. On the My Courses page, select the “menu” icon, and then select Submit Feedback.