3. Updating Your Account Information

After you create an account, you can find and update information about your account on the account settings page.

3.1. Account Settings

You access your account settings page by selecting the dropdown menu icon next to your username at the top of any site page.

The menu that appears on the website when you select the dropdown icon next to your username. The Account option is circled, and the other options are Dashboard, Profile, and Sign Out.

The account settings page presents information in these categories.

  • Account Settings provides access to information about your account.
  • Linked Accounts lists social media and other accounts that you can connect to your account.
  • Order History lists information about payments you have made, such as fees for verified certificates. For more information, see Verify a Payment.

3.2. Change Your Password

To change your password, follow these steps.

  1. At the top of any page, select the dropdown menu icon next to your username.

  2. Select Account.

  3. Select Reset Password.

    The system sends a confirmation message to the email address in the Email Address field.

  4. Select the confirmation link in the email message.

3.3. Update Your Email Address

You use your email address to sign in to your account. In addition, communications from your course teams are sent to this address.

To update your email address, follow these steps.

  1. At the top of any page, select the dropdown menu icon next to your username.
  2. Select Account.
  3. In the Email Address field, select your current email address and replace it with the new address.
  4. To save your changes, click anywhere on the page outside of the Email Address field, or navigate to a different page.

3.4. Change Your Full Name

Your full name appears on the certificates that you earn, and on your learner profile page if you select Full Profile for profile visibility.

Note

You can change your full name, but you cannot change your username.

When you verify your identity, the photo ID that you use for verification must show a name that exactly matches the full name used in your edX account.

To change the full name used in your account, follow these steps.

  1. At the top of any page, select the dropdown menu icon next to your username.
  2. Select Account.
  3. In the Full Name field, make the revisions that you require.
  4. To save your changes, click anywhere on the page outside of the Full Name field, or navigate to a different page.

3.5. Change the Language for the Site

You can choose the language that you want the edx.org site to use during your visits. The language setting changes the appearance of menu options, button labels, and other elements of the site’s user interface, but it does not apply to course content.

Note

Your dashboard and course pages are available in more languages than the catalog pages where you search for courses and programs. If you choose a language that is not supported on the course and program catalog pages, those pages are displayed in English.

The list of languages in the language selection dropdown menu in the footer of the page reflects the languages that the page is available in.

There are two ways of changing the edx.org site’s language.

3.5.1. Change the Language in Account Settings

To change the site language in your Account settings, follow these steps.

  1. At the top of any page, select the dropdown menu icon next to your username.
  2. Select Account.
  3. Select a Language.

Your language selection is immediately saved. When you refresh the page or navigate to another page, site pages now display in your selected language.

Note

Your dashboard and course pages are available in more languages than the www.edx.org pages where you search for courses and programs. If you choose a language that is not supported on the course and program search pages, those pages are displayed in English.

3.6. Select Your Time Zone or Location

You can select the time zone that you want course dates and times to appear in, and update the country or region where you live.

Note

If you do not select a time zone, course dates and times in the body of the course, on your Progress page, and on your dashboard display in the time zone that your browser settings specify. Other dates and times display in Coordinated Universal Time (UTC). Dates and times that use your browser time zone are in military time and are followed by a time zone indicator: for example, 17:00 Sept 16, 2018 IOT. Dates and times in UTC do not have a time zone indicator.

To select your time zone or location, follow these steps.

  1. At the top of any page, select the dropdown menu icon next to your username.
  2. Select Account.
  3. Select a Time Zone. The site saves your selection immediately.
  4. Select a Country or Region. The site saves your selection immediately.

3.7. Specify Additional Information

Additional account information is optional and includes the following information.

  • Education Completed: The highest level of education that you have completed.
  • Gender: The gender you identify as.
  • Year of Birth: The year that you were born.
  • Preferred Language: The language that you prefer to communicate in.

To view or change this information, follow these steps.

  1. At the top of any page, select the dropdown menu icon next to your username.
  2. On the Account Settings page, select Account Information.
  3. On the Account Information page, locate the Additional Information section, and then make your changes.

The site saves your changes automatically.