5.7. Staffing

You can designate a team of people to help you run your course.

5.7.1. About the Course Team Roles

To give team members access to Studio, the Instructor Dashboard in the LMS, and Insights, you assign one of these course team roles to them.

  • Staff
  • Admin

You can assign these privileged roles when you work in either the LMS or Studio. The people who have these roles can work on your course in Studio, the LMS, and Insights. For more information about assigning roles to team members in Studio, see Add Course Team Members.

You can also designate teams of people to beta test your course or to moderate and manage its discussions by assigning other roles in the LMS. Beta testers and discussion team members must be enrolled in your course, but they do not need to have the Staff or Admin role. For more information, see Beta Testing a Course and Assign Discussion Administration Roles.

5.7.2. Administrative Team Roles

To provide access to features on the LMS Instructor Dashboard, you assign the Staff role or the Admin role.

Team members with the Staff role can complete these tasks.

  • View the course before the Course Start Date.
  • Enroll and unenroll learners.
  • Access learner grades.
  • See course HTML errors.
  • Send email messages to course participants.

Team members with the Admin role have access to all of the same options for running the course as team members with the Staff role. They can also complete these tasks.

  • Reset learner attempts to answer a question correctly.

  • Add and remove Staff.

  • Add and remove other Admins.

  • Add and remove Beta Testers.

  • Add and remove Discussion Admins, Discussion Moderators, and Discussion Community TAs.

    Note

    To moderate course discussions, team members must have one of these discussion roles assigned to them in addition to the Staff or Admin role. For more information, see Assign Discussion Administration Roles.

5.7.3. Assign Course Team Roles

Before you can assign the Staff or Admin role to a team member, you must meet these prerequisites.

  • You must have the Admin role.
  • You need the email address or username of each team member you want to add.
  • Each of those team members must register a user account for that email address or username, activate the account, and enroll in your course.

To assign a privileged role to a course team member, follow these steps.

  1. View the live version of your course.
  2. Select Instructor, and then select Membership.
  3. In the Course Team Management section, select Staff or Admin.
  4. Under the list of users who currently have that role, enter an email address or username, and then select Add for the role type.

To remove an assigned role, view the list of users and then select Revoke access.

5.7.4. Add Course Team Members

Course team members are users who help you build your course. Before you can assign Staff or Admin access to a team member, you must meet these prerequisites.

  • You must be an Admin.
  • The team member that you want to add must register a user account and activate the account.
  • You need the same, registered email address for the team member you want to add.

Other course team members can edit the course and perform all tasks except adding and removing other team members and granting Admin access.

Note

Any course team member can delete content created by other team members.

To add a course team member:

  1. Ensure you have Admin access.
  2. Ensure that the new team member has registered and activated an account.
  3. In Studio, from the Settings menu, select Course Team.
  4. Select Add a New Team Member.
  5. Enter the new team member’s email address, then select ADD USER.

The new team member can now work on the course in Studio.

  • To preview the course in the LMS, the team member must enroll in the course.
  • To moderate course discussions, the team member must also have one of the discussion roles. For more information, see Assign Discussion Administration Roles.

You can also assign privileged roles to users when you work in the LMS.

Regardless of where the role is assigned, these administrative team members can work on your course in Studio immediately, and use the LMS and Insights after enrollment. For more information about assigning roles while you run your course, see Staffing.

You can also designate teams of people to beta test your course and to moderate and manage its discussions by assigning other LMS roles. The beta testers and discussion administrators must be enrolled in your course, but they do not need to have Staff or Admin access. For more information, see Beta Testing a Course and Assign Discussion Administration Roles.