Transcripts are required for all videos. Transcripts help learners with hearing impairments understand audio content, and they are helpful for learners who speak other languages.
Transcripts are available to learners in the following ways.
For courses on edx.org, transcripts must be in the SubRip Text (.srt)
format. We strongly recommend that you format your .srt files as plain text
with no encoding. Encodings such as
ANSI - Western Roman
can cause errors.
For courses on Edge, we strongly recommend that your timed transcripts use the .srt format.
If you use a third party transcript provider other than 3Play Media or cielo24, make sure that your finished transcripts are in .srt format.
When you use integrated transcripts, you upload your videos in Studio. The edX processing service then creates transcripts, uploads the transcripts, and links the transcripts with your videos automatically.
To use integrated transcripts, you must make sure that settings are correct for both your organization and for your individual course.
Usually, an administrator at your organization establishes organization settings with a transcript provider. Do not change any of these settings without contacting your organization’s administrator.
Organization settings for integrated transcripts include the following settings.
To add or change your organization settings, follow these steps.
3Play Media or cielo24 give you credentials that you then enter in Studio.
When you receive account credentials from 3Play Media or cielo24, open your course in Studio, and then select Video Uploads on the Content menu.
On the Video Uploads page, locate and select Course Video Settings.
In the Course Video Settings panel, specify the settings for your organization.
If the settings for your course are different from the settings for your organization, make sure that you contact your organization’s administrator before you change these settings.
The following settings are specific to each individual course. You can change these settings without contacting your organization’s administrator.
If you change these settings, the changes take effect for all videos that you upload after you make the changes. You cannot change a setting for a specific video.
To add or change course settings, follow these steps.
If you work with a transcript provider other than 3Play Media or cielo24, or your course is on Edge, you cannot use the integrated video transcript functionality in Studio. Instead, you send your videos to the transcript provider, and the provider sends you the completed transcripts. You later upload the transcripts when you create a video component.
If your course is on Edge, integrated transcript functionality is not available even if you work with 3Play Media or cielo24.
To prevent errors when you upload your video transcripts, we recommend the following conventions for naming your transcript files.
If your course uses integrated video transcripts, the edX video processing service names your transcripts automatically. For more information, see Integrated Transcripts.
.srt) is in lowercase.